LEGAL
Cookie Policy
How we use cookies and similar technologies.
Last updated: December 1, 2025
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Cookies We Use
Below is a detailed breakdown of the cookies used on our website, organized by category.
Essential Cookies
Always ActiveThese cookies are strictly necessary for the website to function and cannot be disabled. They are usually set in response to actions you take, such as logging in or setting preferences.
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| xyl_session | Maintains your authenticated session | 24 hours | First-party |
| xyl_csrf | Protects against cross-site request forgery attacks | Session | First-party |
| xyl_consent | Stores your cookie consent preferences | 1 year | First-party |
| xyl_theme | Remembers your dark/light mode preference | 1 year | First-party |
Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings. If you disable them, some features may not work properly.
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| xyl_lang | Remembers your language preference | 1 year | First-party |
| xyl_sidebar | Remembers sidebar state (collapsed/expanded) | 30 days | First-party |
| xyl_recent | Stores recently viewed startups for quick access | 30 days | First-party |
| xyl_dashboard | Saves your dashboard layout preferences | 1 year | First-party |
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our services.
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| _ga | Google Analytics - Distinguishes unique users | 2 years | Third-party (Google) |
| _ga_* | Google Analytics - Maintains session state | 2 years | Third-party (Google) |
| xyl_analytics | Internal analytics for feature usage | 1 year | First-party |
| _hjid | Hotjar - User journey analysis | 1 year | Third-party (Hotjar) |
Marketing Cookies
These cookies are used to track visitors across websites to display relevant advertisements. They are also used to limit the number of times you see an ad.
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| _fbp | Facebook Pixel - Advertising attribution | 3 months | Third-party (Meta) |
| _gcl_au | Google Ads - Conversion tracking | 3 months | Third-party (Google) |
| li_fat_id | LinkedIn - Advertising analytics | 30 days | Third-party (LinkedIn) |
How We Use Cookies
Xylence uses cookies and similar technologies to:
- Provide and maintain our Services
- Remember your login status and preferences
- Understand how you use our platform
- Improve our website and Services
- Protect against fraud and security threats
- Deliver relevant marketing content (with your consent)
We categorize cookies into four types, which you can manage through your browser settings or our cookie preferences panel.
Third-Party Cookies
Some cookies on our website are placed by third-party services that appear on our pages. We use these services to enhance your experience:
- Google Analytics: Website traffic analysis and user behavior insights
- Hotjar: Session recording and heatmaps to improve UX
- Intercom: Customer support chat functionality
- Stripe: Secure payment processing
These third parties may collect information about your online activities over time and across different websites. We do not control these third-party cookies, and their use is governed by the respective third party's privacy policy.
Do Not Track Signals
Some browsers have a "Do Not Track" (DNT) feature that sends a signal to websites requesting that they not track your browsing activity.
Currently, there is no industry standard for how websites should respond to DNT signals. As such, our website does not currently respond to DNT signals. However, you can manage your cookie preferences using the methods described above.
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons.
When we make changes, we will update the "Last Updated" date at the top of this policy. We encourage you to review this policy periodically to stay informed about our use of cookies.
If we make material changes that affect your privacy rights, we will notify you through our website or by email before the changes take effect.
Contact Us
If you have questions about our use of cookies or this Cookie Policy, please contact us:
Xylence Inc.
Email: privacy@xylence.ai
Address: Mexico City, Mexico